Shipping policy

All policies listed below are subject to the conditions outlined in our terms and conditions.

UK deliveries will have a free shipping option.

For international deliveries, where possible, shipping options will have shipping tax and customs duty prepaid. We don’t take responsibility for shipping tax and customs duty fees on shipments that don’t have them included. Couriers may charge additional handling fees at their own discretion. We take no responsibility for these fees.

Estimated delivery time will be shown at checkout for purchases made online, otherwise it’ll be communicated via email. Allow up to 3 working days for items to be dispatched.

Courier options in the online checkout are offered through a third-party app. The fastest courier options will be shown provided they have tracking and insurance included, and for international shipments tax and duties prepaid, subject to availability.

You will be emailed the dispatch date for your order and consequently you will be emailed delivery details.

Shipping options will, in all but exceptional cases, have insurance included. Only insured shipments will be returnable if damaged on delivery by the courier. If your shipment can’t be insured, you’ll be contacted and asked if you wish to proceed with the shipment in the knowledge that your goods won’t be covered by our warranty. If you don’t wish to proceed without insurance you’ll receive a full refund.

Unfortunately, after purchase, we can’t change the shipping address.